rootSleuth - Genealogy and Family history Research

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rootSleuth Genealogy & Family History Research - Terms and Conditions  

Whether you select a standard package or bespoke research services from me, the following terms and conditions will apply:-

An initial deposit equivalent to 3 hours work or 25% of the estimated fee (whichever greater) is required.  This payment is due in advance of work being commenced.  (See fees and payments section for payment process)

I will make a proposal setting out the work that you have asked me to do.  This proposal will include the extent of the work (including how I intend to undertake the research), an estimate of the total costs of the work (including search time and any expense costs) and anticipated timescales for completion.  I will ask you to confirm this proposal before I start work.

I will agree a 'limit of spend' with you and will not exceed this without your permission when either another limit will be agreed with you or I will stop the project.

I maintain a timesheet and expense sheet to record time spent working for each Client.  This can be provided on request during the project.

Invoices will be raised at appropriate intervals.  Invoices will detail all time spent and all expenses, e.g. travel costs, certificate purchase and the like.

Invoices are due for payment within 7 days of the date of invoice.

Payment can be made by UK Sterling Cheque, UK internet bank transfer, Paypal (in GBP or USD) , or Money Order in US Dollars, Canadian Dollars or Australian Dollars.

I am not VAT registered, so VAT does not apply to any payments.

Any research undertaken is treated in strictest confidence and I will not share any information with any third party, unless instructed to do so by you.  (See Privacy Policy)

Ver: 10-May-2008 (New payment methods added, and facility to pay directly in USD)